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Privacy Policy

Last updated: June 1, 2026

MIoT Cloud (“MIoT”, “we”, “us”) is operated by MaxwellTrack. This policy explains what information we collect, how we use it, and the choices you have. By using our platform, you agree to this policy.

Information we collect

We collect information you provide directly — such as your name, email address, and account credentials — and information generated as you use the service, including device data, usage activity, and basic technical details (like IP address and browser type).

How we use your information

  • To provide, operate, and improve the platform.
  • To authenticate you and keep your account secure.
  • To send important service and account notifications.
  • To monitor performance, prevent abuse, and ensure reliability.

Sharing and disclosure

We do not sell your personal information. We share data only with trusted service providers that help us run the platform (for example, hosting, email delivery, and analytics), and only as needed to deliver the service — or when required by law.

Data security

We protect your data with encryption in transit, scoped access tokens, role-based permissions, and audit logging. While no system is perfectly secure, we work continuously to safeguard your information.

Data retention

We keep your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time.

Your rights

You can access, update, export, or delete your personal data from your account settings, or by contacting us. Depending on your location, you may have additional rights under applicable privacy laws.

Cookies

We use essential cookies and local storage to keep you signed in and to remember your preferences. We do not use them to track you across other websites.

Children's privacy

The platform is not intended for children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the “Last updated” date above and, where appropriate, notify you.

Contact us

Questions about this policy? Email us at hello@maxwelltrack.com.